ARI-CMS Configuration Free
ARI Mobile Jumpstart Guide
How do I generate an authorization code for ARI Mobile?
Users and User Access
Configure VDP Getting Noticed Indicator
Aliasing a BlueTie Email account
Create a BlueTie Email Account
Forwarding BlueTie Email Messages
How do I Access my BlueTie Email
Unlock or Reset Password for BlueTie Email
What is a BlueTie Email Enterprise Manager
Intro to Legacy Ecommerce Payment Methods
Legacy Ecommerce Payment Gateway Integrations
PayPal Integration for Legacy Ecommerce
Configure Regions for Legacy Ecommerce
FAQ - Legacy Ecommerce Website Checkout & Payment Gateways
How do I Set a Default Legacy Ecommerce Shipping Option?
Legacy Ecommerce Allowed Countries
Legacy Ecommerce Delivery Methods and Rates
Legacy Ecommerce Regional and City Taxes
Legacy Ecommerce Store Configuration
Catalog and Product Management
Aftermarket Catalog and Product Management
OEM Catalog and Product Management
Catalog Availablility - Partstream OEM
StreamsAdmin / OEM Replacement Catalog
Update Ecommerce OEM Prices by Price File Import
Private Catalog and Product Management
Examples of Product Data and Attributes
Export Ecommerce Products and Product Groups to CSV
How do I Create and Publish Private/Custom Catalogs?
Update Fitment by CSV Import
Update Fitment by User Interface
Update Private Catalog Products and Product Groups by CSV Import
Update Private Catalog Products and Product Groups by User Interface
What Should I Know Before Starting a Private Catalog?
Delete or Exclude a Product Group
Ecommerce Products, Product Groups, Categories and Catalogs
Hide an Ecommerce Category or Product Group
Hosting Visuals in Media Center
How to Feature Product Groups
How to Format an Ecommerce SKU for Imports
Update Categories and Category Structure by CSV Import
Update Categories and Category Structure by User Interface
Update Cost Overrides by CSV Import
Update Image Overrides by CSV Import
Update Price Overrides by CSV Import
Update Price Rules & Price Overrides by User Interface
Update Product Group Category Mapping by CSV Import
Update Product Group Category Mapping by User Interface
Update Shelf Inventory and Price by User Interface
Update Shelf Inventory and Sale Price by CSV Import
Ecommerce Checkout Process and Orders
Create Coupon Codes
EasyPost - Feature Summary and Set-up
How to Buy Postage
How to Charge Shipping
How to Configure Paypal for Checkout
How to configure Authorize.net for checkout
How to configure Stripe for checkout
Lightspeed Web Orders Module
Getting Started with Ecommerce
Configure Inventory Rules
Ecommerce Terms and Functions
File Center Import and Export Hub
General Account Settings
ARI CMS Favorites Menu
CMS Navigation Menu Links
Configuring the Homepage
Enhance Digital Retailing with Payment Genie
Existing Inventory Vehicle and Equipment Display Page
FAQ - ARI Responsive Websites
FAQ - The California Consumer Privacy Act (CCPA)
Get Self Help inside ARI-CMS
How do I reach ARI?
Publish Site Changes
Welcome to the ARI-CMS Self Help Center!
What is the New Inventory Vehicle and Equipment Display Page?
Where do I Manage Inventory?
Where do I Manage Legacy Ecommerce?
Where do I manage New Models
Dealer Management Systems (DMS)
CDK Lightspeed CEM/V-SEPT Integration
CDK Lightspeed PG&A Inventory Integration
CDK Pro-Level Unit Inventory Integration
File Import and Export Options
Intro to Integrations
OEM Price Uploads for Ecommerce and Legacy Ecommerce
ARI Responsive Leads
Individual Lead Forms
Available Lead Forms
Best Price Form
Contact Us Form
Customer Survey Form
Get Pre-Qualified Form
Make Offer Form
Newsletter Signup Form
Parts Request Form
Rental Request Form
Request Brochure Form
Request Quote Form
Schedule Test Drive Form
VIN Check Form
Value Your Trade Form
Accessing Secure Leads with Password Protection
Configure Lead Email Notifications
Lead Spam Protection
Managing ARI Responsive Lead Records
Secure Lead Form: ARI Internal Users versus Dealer Administrators
Tracking Form Submissions with Google Tag Manager
Legacy Ecommerce Orders
Changing the Status of a Legacy Ecommerce Order
Legacy Ecommerce Web Order Exports
Process or Refund a Legacy Ecommerce Order
Reviewing Legacy Ecommerce Orders
Intro to Leads and Orders
Lead Attribution - ARI Responsive Websites
Add and Remove Inventory Units
Creating Inventory Packages
Finalizing Inventory Records Imported from a DMS
How Do I Restore My Deleted Unit Inventory?
Importing Units to Inventory Manager via CSV file
Required Inventory Fields
Adding Custom Text to Legacy Ecommerce Products
Adding a YouTube Video to a Legacy Ecommerce Product
Exporting & Importing Legacy Ecommerce Price Files
Import Legacy Ecommerce Products (Prices & Availability)
Intro to Product Manager
Managing Products and Product Variants
Adding & Editing Custom Brochures with Custom Showcase
Custom Products (Legacy Ecommerce)
Inventory, New Models and Legacy Ecommerce Product Groups
Breadcrumb Navigation Component
Business Information Component
Configure CTAs With the VDP Unit Detail Component
Google Analytics Component
Google Tag Manager Component
Highlight Links Component
Item Groups & Showrooms Component
Lead Form Component
Logo Bar Component
OEM Parts Lookup
Offer Rotator Component
Offered Services Component
Page Asset Component
Page Head Title Component
Page Structure Component
Payment Calculator Component
Polaris Tracking Component
Primary Navigation Component
SEO Content Component: Overview and Setup
Search Bar Component
Secure Lead Form Component
Showcase Home Component
Site Map Component
Social Media Component
Store Locations Component
Component doesn't have an "+ Add Another" option
Component is displaying in an unexpected area
Component isn't displaying on website
Component isn't in my library
I can't access components in the CMS
What components are available for an ARI Responsive website?
What is a Component?
Working with Components
Adding a Custom Page
Search Page: Adding Custom Page/HTML Titles to Filtered Search Results
Sitemap Page: Adding Links to your Sitemap (HTML & XML)
Intro to Site Content
What browsers are supported?
What file formats can uploaded via Media Browser/File Browser?
What is Responsive Design?
Intro to Locations
Leads by Location
Managing Unit Inventory for Multiple Store Locations
Update Location Information
Add Custom Services
Add Pre-loaded Services
Enable Services for Display on Website
Enabling the Request Service Form
Managing Services for Multiple Store Locations
Brand Sequence (Brochures)
Catalog Sequence (Legacy Ecommerce)
Exporting Custom Legacy eCommerce Data from Endeavor
Legacy Ecommerce Promotions Codes
Table of Contents
Updated by Patrick Mares
What are Products and Product Groups?
- A Product is an MPN. There is only one MPN per product.
- A Product Group is all the different variations of a single product in one webstore listing. There are one or more Products with unique MPNs in a Product Group.
An Ecommerce Product represents a precise item that can be bought, with a unique Manufacturer Part Number (MPN) or SKU. Products have attributes such as size, color, and option. You might see Products called variants or sizes on other ecommerce platforms.
Individual products display on the Product Group webstore pages with drop-downs menus or attribute selectors. Each color and size combination in the above image represents one Product.
An example of a Product is the Arai Signet-X Shockwave Helmet, Color: Black Frost, Size: XL, MPN: 68531117213.
An Ecommerce webstore listing is called a Product Group. A Product Group may contain one or more Products with slight variations. The above image contains one webstore listing. Each webstore listing is a single Product Group.
An example of a Product Group is the Arai Signet-X Shockwave Helmet.
Products and Product Groups in Ecommerce management
If you select Catalogs and choose a catalog in your Ecommerce management interface you will see a list of Products.
The above image contains only Products in one Product Group. The Product Group name in the Name field is the same in each row. However each Product row has a unique MPN and may have different Size, Color and Option fields.
Entries within Webstore > Products represent entire Product Groups.
What are Categories?
Categories are the organization shown to customers on your webstore. Aftermarket Categories are automatically created and automatically mapped to Product Groups, though you can override these mappings. Private Catalogs require manual Category management. OEM catalogs do not allow Category management.
Ecommerce system Categories give order to a webstore shopping experience and help make it easier for a shopper to find what he or she is looking for. An example of a category is “Casual Wear”. Or “Seats”. These categories can also have sub-categories, for instance:
- Casual Wear > Gloves
- Seats > Seat Covers
Product Groups are listed or “mapped” to Categories.
In the above example, the Pants Category contains three subcategories: Offroad, Snow and Street. The Pants category is contained within a number of parent Categories: Home; All Parts & Accessories; Parts; and Riding Apparel shown in the breadcrumbs at the top.
Ecommerce also allows searching by other attributes including, brand, size, gender and more, but these are not Categories.
What are Catalogs?
Catalogs are bundles of Product and Product Group information for your Ecommerce webstore. There are three Ecommerce Catalog types: Aftermarket, OEM and Private Catalogs.
Once Products from a Catalog are added to Ecommerce they can be found by selecting Catalog and the appropriate Catalog type (Aftermarket, OEM, Private). Manufacturer Names are associated with all Products and can be used for search on the Webstore and within Ecommerce management. Manufacturer Name can also be found in the Group Manufacturer Name field for Product Groups under Webstore > Products.
Where does Catalog information come from?
- OEM Catalog information including available Catalogs can be found here.
- Aftermarket Catalog information including available Catalogs can be found here.
- Private Catalog information is provided by the dealer. Click here for information on adding custom Private Catalog information.
Where are Product Groups from each Catalog type listed on my Webstore?
- Private and Aftermarket Product Groups show within the same Categories in your Ecommerce Shop.
- OEM catalog replacement parts show within your Parts Finder on the Webstore.