ARI-CMS Configuration Free
ARI Mobile Jumpstart Guide
How do I generate an authorization code for ARI Mobile?
Users and User Access
Configure VDP Getting Noticed Indicator
Aliasing a BlueTie Email account
Create a BlueTie Email Account
Forwarding BlueTie Email Messages
How do I Access my BlueTie Email
Unlock or Reset Password for BlueTie Email
What is a BlueTie Email Enterprise Manager
Intro to Legacy Ecommerce Payment Methods
Legacy Ecommerce Payment Gateway Integrations
PayPal Integration for Legacy Ecommerce
Configure Regions for Legacy Ecommerce
FAQ - Legacy Ecommerce Website Checkout & Payment Gateways
How do I Set a Default Legacy Ecommerce Shipping Option?
Legacy Ecommerce Allowed Countries
Legacy Ecommerce Delivery Methods and Rates
Legacy Ecommerce Regional and City Taxes
Legacy Ecommerce Store Configuration
Catalog and Product Management
Aftermarket Catalog and Product Management
OEM Catalog and Product Management
Catalog Availablility - Partstream OEM
StreamsAdmin / OEM Replacement Catalog
Update Ecommerce OEM Prices by Price File Import
Private Catalog and Product Management
Examples of Product Data and Attributes
Export Ecommerce Products and Product Groups to CSV
How do I Create and Publish Private/Custom Catalogs?
Update Fitment by CSV Import
Update Fitment by User Interface
Update Private Catalog Products and Product Groups by CSV Import
Update Private Catalog Products and Product Groups by User Interface
What Should I Know Before Starting a Private Catalog?
Delete or Exclude a Product Group
Ecommerce Products, Product Groups, Categories and Catalogs
Hide an Ecommerce Category or Product Group
Hosting Visuals in Media Center
How to Feature Product Groups
How to Format an Ecommerce SKU for Imports
Update Categories and Category Structure by CSV Import
Update Categories and Category Structure by User Interface
Update Cost Overrides by CSV Import
Update Image Overrides by CSV Import
Update Price Overrides by CSV Import
Update Price Rules & Price Overrides by User Interface
Update Product Group Category Mapping by CSV Import
Update Product Group Category Mapping by User Interface
Update Shelf Inventory and Price by User Interface
Update Shelf Inventory and Sale Price by CSV Import
Ecommerce Checkout Process and Orders
Create Coupon Codes
EasyPost - Feature Summary and Set-up
How to Buy Postage
How to Charge Shipping
How to Configure Paypal for Checkout
How to configure Authorize.net for checkout
How to configure Stripe for checkout
Lightspeed Web Orders Module
Getting Started with Ecommerce
Configure Inventory Rules
Ecommerce Terms and Functions
File Center Import and Export Hub
General Account Settings
ARI CMS Favorites Menu
CMS Navigation Menu Links
Configuring the Homepage
Enhance Digital Retailing with Payment Genie
Existing Inventory Vehicle and Equipment Display Page
FAQ - ARI Responsive Websites
FAQ - The California Consumer Privacy Act (CCPA)
Get Self Help inside ARI-CMS
How do I reach ARI?
Publish Site Changes
Welcome to the ARI-CMS Self Help Center!
What is the New Inventory Vehicle and Equipment Display Page?
Where do I Manage Inventory?
Where do I Manage Legacy Ecommerce?
Where do I manage New Models
Dealer Management Systems (DMS)
CDK Lightspeed CEM/V-SEPT Integration
CDK Lightspeed PG&A Inventory Integration
CDK Pro-Level Unit Inventory Integration
File Import and Export Options
Intro to Integrations
OEM Price Uploads for Ecommerce and Legacy Ecommerce
ARI Responsive Leads
Individual Lead Forms
Available Lead Forms
Best Price Form
Contact Us Form
Customer Survey Form
Get Pre-Qualified Form
Make Offer Form
Newsletter Signup Form
Parts Request Form
Rental Request Form
Request Brochure Form
Request Quote Form
Schedule Test Drive Form
VIN Check Form
Value Your Trade Form
Accessing Secure Leads with Password Protection
Configure Lead Email Notifications
Lead Spam Protection
Managing ARI Responsive Lead Records
Secure Lead Form: ARI Internal Users versus Dealer Administrators
Tracking Form Submissions with Google Tag Manager
Legacy Ecommerce Orders
Changing the Status of a Legacy Ecommerce Order
Legacy Ecommerce Web Order Exports
Process or Refund a Legacy Ecommerce Order
Reviewing Legacy Ecommerce Orders
Intro to Leads and Orders
Lead Attribution - ARI Responsive Websites
Add and Remove Inventory Units
Creating Inventory Packages
Finalizing Inventory Records Imported from a DMS
How Do I Restore My Deleted Unit Inventory?
Importing Units to Inventory Manager via CSV file
Required Inventory Fields
Adding Custom Text to Legacy Ecommerce Products
Adding a YouTube Video to a Legacy Ecommerce Product
Exporting & Importing Legacy Ecommerce Price Files
Import Legacy Ecommerce Products (Prices & Availability)
Intro to Product Manager
Managing Products and Product Variants
Adding & Editing Custom Brochures with Custom Showcase
Custom Products (Legacy Ecommerce)
Inventory, New Models and Legacy Ecommerce Product Groups
Breadcrumb Navigation Component
Business Information Component
Configure CTAs With the VDP Unit Detail Component
Google Analytics Component
Google Tag Manager Component
Highlight Links Component
Item Groups & Showrooms Component
Lead Form Component
Logo Bar Component
OEM Parts Lookup
Offer Rotator Component
Offered Services Component
Page Asset Component
Page Head Title Component
Page Structure Component
Payment Calculator Component
Polaris Tracking Component
Primary Navigation Component
SEO Content Component: Overview and Setup
Search Bar Component
Secure Lead Form Component
Showcase Home Component
Site Map Component
Social Media Component
Store Locations Component
Component doesn't have an "+ Add Another" option
Component is displaying in an unexpected area
Component isn't displaying on website
Component isn't in my library
I can't access components in the CMS
What components are available for an ARI Responsive website?
What is a Component?
Working with Components
Adding a Custom Page
Search Page: Adding Custom Page/HTML Titles to Filtered Search Results
Sitemap Page: Adding Links to your Sitemap (HTML & XML)
Intro to Site Content
What browsers are supported?
What file formats can uploaded via Media Browser/File Browser?
What is Responsive Design?
Intro to Locations
Leads by Location
Managing Unit Inventory for Multiple Store Locations
Update Location Information
Add Custom Services
Add Pre-loaded Services
Enable Services for Display on Website
Enabling the Request Service Form
Managing Services for Multiple Store Locations
Brand Sequence (Brochures)
Catalog Sequence (Legacy Ecommerce)
Exporting Custom Legacy eCommerce Data from Endeavor
Legacy Ecommerce Promotions Codes
Updated by Patrick Mares
This is a reference guide to Ecommerce terms and functions. All definitions apply specifically to this Ecommerce system. You may also browse functions by category.
Find below each term:
Links to available documentation | Ecommerce menu location | A short description
Aftermarket Product and Catalog Management | Catalogs>Search Aftermarket | Search and edit Products from Catalogs offering aftermarket parts. To manage available Aftermarket Catalogs please contact your Web Representative.
Exclude Entire Brands | Webstore>Brand Exclusions | Exclude items from search results, but not from Ecommerce Webstore.
Products vs Categories | Webstore>Categories | Webstore Categories allow easier browsing by containing similar sub-categories, Products and Product Groups.
CDK Lightspeed Integrations
CDK Lightspeed Integration Options | Settings>Lightspeed | Manage Price, Inventory and send Orders to Lightspeed EVO.
| Settings>Client API | The PSS Client API has been designed to allow 3rd Party integrators & software developers to manage their PSS account in a reliable and automated way. If you are interested in setting up a connection to the client API please reach out to your Web Representative.
Create Coupon Codes | Webstore>Coupons | Coupon Codes can be used to offer discounts on Orders
| Dashboard | The Dashboard offers Ecommerce statistics.
Orders Overview | Orders>Orders Lookup | With Drop Shipping, Orders are shipped after manually placing an Order with a distributor and manually sending buyer tracking.
How to Feature Product Groups | Webstore>Feature Groups | A display category (ie. Clearance, Summer Specials, Best Sellers).
File Center Import and Export Hub | File Center | Import and export center for Ecommerce data files including: Prices, Costs, Shelf Quantities, Orders, Catalog structure, 3rd Party listings and more.
General Account Settings
General Account Settings | Settings>Account Settings | Account information, Currency Settings, and Dealer ID storage for catalog licensing.
Configure Inventory Rules | Settings>Inventory Rules | Ecommerce lead times. Shipping, and Sourcing rules.
Listing Product Groups
|| See Product Mapping.
Media Center | Media Center | Media storage for image, video and audio: typically required by Private Catalog items.
OEM Catalog and Product Management| Catalogs>Search OEM | View and export OEM (Original Equipment Manufacturer) parts Catalogs. Prices are managed in Parts Manager or in legacy OEM configuration software. To manage available OEM Catalogs please contact your Web Representative.
Order Automation | Settings>Order Automation | Automated drop shipping for Ecommerce. Not recommended for dealers shipping less than 10 items per day.
Orders Overview | Orders>Orders Lookup | Allows updates to Orders and access to Order information.
StreamsAdmin / OEM Replacement Catalog | Settings>Parts manager | Update Ecommerce OEM part pricing by upload or manual edit. This offers the same functionality as the Legacy Parts Manager, which may still be used in cases where Parts Manager is not available. If your Parts Manager is requesting an Application Key you may reach out to your web representative for configuration.
Price Rules & Price Overrides | Settings>Pricing Rules | Allows user to set modified price on a brand.
Private Catalog and Product Management | Catalogs>Search Private | Search and edit Products from custom Ecommerce Catalogs.
Update Product Group Category Mapping Using CSV Files, Update Product Group Category Mapping from the Dashboard | Product Mapping associates Product Groups to webstore Categories. Product Groups are not visible on the webstore until they are listed to a Category via Product mapping.
Products vs Categories | Webstore>Products | A good for sale with a unique SKU or Part Number. Editable within a Catalog.
Shelf Inventory (ecommerce)
How to Charge Shipping | Settings>Webstore | Price Banded Shipping allows you to set shipping prices according to Order cost.
| Settings>ShippingEasy | The current EasyPost integration is now available and recommended for shipping needs. The ShippingEasy integration is present for use by active Ecommerce ShippingEasy users.
| Settings>Shipworks | The current EasyPost integration is now available and recommended for shipping needs. The Shipworks integration is present for use by active Ecommerce Shipworks users.
StreamsAdmin/OEM Replacement Catalog
Webstore Settings | Settings>Webstore | Basic Ecommerce store settings and configuration